{"id":2670,"date":"2026-07-14T03:10:05","date_gmt":"2026-07-14T03:10:05","guid":{"rendered":"https:\/\/cms.fabulk.com\/blog\/inspection-return-policy\/"},"modified":"2026-07-15T05:45:08","modified_gmt":"2026-07-15T05:45:08","slug":"inspection-return-policy","status":"publish","type":"post","link":"https:\/\/cms.fabulk.com\/blog\/inspection-return-policy\/","title":{"rendered":"Inspection &amp; Return Policy"},"content":{"rendered":"<h1>Inspection, Return Policy<\/h1>\n<p>*Warehouse Inspection &amp; Cross-border Fulfillment Terms*<\/p>\n<h2>Platform Role &amp; Service Scope<\/h2>\n<p>Fabulk is a **cross-border sourcing and fulfillment service platform**. We do not manufacture or own the products listed.<\/p>\n<p>Our services include:<\/p>\n<ul>\n<li>Product sourcing from third-party suppliers<\/li>\n<\/ul>\n<ul>\n<li>Domestic purchasing on behalf of customers<\/li>\n<\/ul>\n<ul>\n<li>Warehouse receiving and basic inspection<\/li>\n<\/ul>\n<ul>\n<li>Consolidation and packaging<\/li>\n<\/ul>\n<ul>\n<li>International shipping arrangement<\/li>\n<\/ul>\n<p><strong>\ud83d\udc49<\/strong> We act strictly as a **transaction facilitator and logistics coordinator**, not the product manufacturer or brand owner.<\/p>\n<p>All product specifications, materials, and manufacturing quality are determined by the original supplier.<\/p>\n<p>&#8212;<\/p>\n<h2>Warehouse Receipt &amp; Basic Inspection Scope<\/h2>\n<p>When goods arrive at our warehouse, we perform a **standard inbound inspection process**, which includes:<\/p>\n<ul>\n<li>SKU verification (item match with order)<\/li>\n<\/ul>\n<ul>\n<li>Quantity counting<\/li>\n<\/ul>\n<ul>\n<li>External packaging condition check<\/li>\n<\/ul>\n<ul>\n<li>Visible defect screening (surface-level only)<\/li>\n<\/ul>\n<ul>\n<li>Photo documentation for confirmation<\/li>\n<\/ul>\n<ul>\n<li>Weight verification (if applicable)<\/li>\n<\/ul>\n<h3>Not Included in Inspection Scope<\/h3>\n<p>To maintain operational efficiency and realistic cost structure, we do NOT perform:<\/p>\n<ul>\n<li>Functional or performance testing<\/li>\n<\/ul>\n<ul>\n<li>Electrical testing or stress testing<\/li>\n<\/ul>\n<ul>\n<li>Material authenticity verification (e.g., leather, metal purity)<\/li>\n<\/ul>\n<ul>\n<li>Long-term durability assessment<\/li>\n<\/ul>\n<ul>\n<li>Deep disassembly or internal inspection<\/li>\n<\/ul>\n<ul>\n<li>Brand\/IP authenticity verification<\/li>\n<\/ul>\n<ul>\n<li>Laboratory-level quality inspection<\/li>\n<\/ul>\n<p><strong>\ud83d\udc49<\/strong> Inspection is **visual + quantity-based only**, unless a paid inspection service is explicitly purchased.<\/p>\n<p>&#8212;<\/p>\n<h2>Inspection Result &amp; Customer Confirmation<\/h2>\n<p>If any issue is detected during warehouse intake, we will:<\/p>\n<ul>\n<li>Provide photographic evidence<\/li>\n<\/ul>\n<ul>\n<li>Record the issue in warehouse system<\/li>\n<\/ul>\n<ul>\n<li>Notify the customer for decision<\/li>\n<\/ul>\n<p>Available actions:<\/p>\n<ul>\n<li>Return to supplier (domestic process)<\/li>\n<\/ul>\n<ul>\n<li>Exchange (if supported by supplier)<\/li>\n<\/ul>\n<ul>\n<li>Partial shipment adjustment<\/li>\n<\/ul>\n<ul>\n<li>Disposal (if return is not cost-effective)<\/li>\n<\/ul>\n<p><strong>\ud83d\udc49<\/strong> Customer confirmation is required before international shipment.<\/p>\n<p>&#8212;<\/p>\n<h2>Goods Receipt Responsibility &amp; Risk Transfer<\/h2>\n<p>Once goods are marked as **\u201cReceived in Warehouse\u201d and inspection result is provided**, the following applies:<\/p>\n<ul>\n<li>The customer confirms product acceptance for shipping preparation<\/li>\n<\/ul>\n<ul>\n<li>Risk of product condition shifts from supplier-side to customer-controlled logistics decision stage<\/li>\n<\/ul>\n<p>Fabulk is not responsible for:<\/p>\n<ul>\n<li>Latent manufacturing defects not visible in basic inspection<\/li>\n<\/ul>\n<ul>\n<li>Product performance failure after shipment<\/li>\n<\/ul>\n<ul>\n<li>Differences in subjective expectations (color, feel, texture)<\/li>\n<\/ul>\n<ul>\n<li>Supplier misrepresentation or listing inaccuracies<\/li>\n<\/ul>\n<ul>\n<li>Customs inspection, seizure, or clearance delays<\/li>\n<\/ul>\n<ul>\n<li>Carrier handling damage after international dispatch<\/li>\n<\/ul>\n<p><strong>\ud83d\udc49<\/strong> Customers are responsible for ensuring product suitability before approving shipment.<\/p>\n<p>&#8212;<\/p>\n<h2>Return &amp; Exchange Eligibility<\/h2>\n<h3>Eligible Cases (Before International Shipping Only)<\/h3>\n<ul>\n<li>Wrong item received (SKU mismatch)<\/li>\n<\/ul>\n<ul>\n<li>Missing or incorrect quantity confirmed by warehouse<\/li>\n<\/ul>\n<ul>\n<li>Visible damage upon warehouse arrival<\/li>\n<\/ul>\n<ul>\n<li>Significant deviation from confirmed order specification<\/li>\n<\/ul>\n<h3>Non-Eligible Cases<\/h3>\n<ul>\n<li>Subjective dissatisfaction (style, color, preference)<\/li>\n<\/ul>\n<ul>\n<li>Minor manufacturing variance within industry tolerance<\/li>\n<\/ul>\n<ul>\n<li>Packaging variations from supplier<\/li>\n<\/ul>\n<ul>\n<li>Claims after international shipment departure<\/li>\n<\/ul>\n<ul>\n<li>Items without inspection evidence<\/li>\n<\/ul>\n<p><strong>\ud83d\udc49<\/strong> Once shipped internationally, returns are generally not supported.<\/p>\n<p>&#8212;<\/p>\n<h2>Return Window &amp; Processing Rules<\/h2>\n<ul>\n<li>Return request must be submitted within **5 days (120 hours)** after warehouse receipt status<\/li>\n<\/ul>\n<ul>\n<li>Requests after shipment dispatch are not eligible (except logistics damage claims)<\/li>\n<\/ul>\n<ul>\n<li>Return execution depends on supplier acceptance and domestic logistics feasibility<\/li>\n<\/ul>\n<p>&#8212;<\/p>\n<h2>Return Handling Fees<\/h2>\n<p>Return and exchange operations involve logistics and labor costs:<\/p>\n<table>\n<thead>\n<tr>\n<th>Monthly SKU Volume<\/th>\n<th>Return Handling Fee<\/th>\n<th>Exchange Handling Fee<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>0\u201315 SKUs<\/td>\n<td>Free<\/td>\n<td>5 RMB \/ case<\/td>\n<\/tr>\n<tr>\n<td>15\u201325 SKUs<\/td>\n<td>5 RMB<\/td>\n<td>10 RMB \/ case<\/td>\n<\/tr>\n<tr>\n<td>25\u201350 SKUs<\/td>\n<td>10 RMB<\/td>\n<td>20 RMB \/ case<\/td>\n<\/tr>\n<tr>\n<td>50+ SKUs<\/td>\n<td>20 RMB<\/td>\n<td>40 RMB \/ case<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&#8212;<\/p>\n<h2>International Shipping Risk Disclosure<\/h2>\n<p>Once goods leave our warehouse for international shipping:<\/p>\n<p>Customers acknowledge the following risks:<\/p>\n<ul>\n<li>Customs inspection, delay, or rejection<\/li>\n<\/ul>\n<ul>\n<li>Import tax or duty variations by destination country<\/li>\n<\/ul>\n<ul>\n<li>Carrier delay or failed delivery attempts<\/li>\n<\/ul>\n<ul>\n<li>Address errors or local delivery issues<\/li>\n<\/ul>\n<ul>\n<li>Package loss or damage during transit<\/li>\n<\/ul>\n<h3>Responsibility Allocation<\/h3>\n<ul>\n<li>Customs decisions are made by destination authorities<\/li>\n<\/ul>\n<ul>\n<li>Carrier handling is outside platform control<\/li>\n<\/ul>\n<ul>\n<li>Reshipment or return shipping costs are borne by customer<\/li>\n<\/ul>\n<p>&#8212;<\/p>\n<h2>Payment, Chargeback &amp; Dispute Disclosure<\/h2>\n<p>By placing an order, the customer acknowledges:<\/p>\n<h3>9.1 Service Nature<\/h3>\n<p>This transaction represents:<\/p>\n<ul>\n<li>A **sourcing + fulfillment service**<\/li>\n<\/ul>\n<ul>\n<li>Not a direct retail sale of manufactured goods<\/li>\n<\/ul>\n<ul>\n<li>Goods are procured from third-party suppliers on behalf of the customer<\/li>\n<\/ul>\n<p>&#8212;<\/p>\n<h3>9.2 Proof of Fulfillment (Dispute Defense Basis)<\/h3>\n<p>In case of payment disputes or chargebacks, we provide evidence including:<\/p>\n<ul>\n<li>Order confirmation records<\/li>\n<\/ul>\n<ul>\n<li>Supplier purchase proof<\/li>\n<\/ul>\n<ul>\n<li>Warehouse receiving logs<\/li>\n<\/ul>\n<ul>\n<li>Inspection photos and videos<\/li>\n<\/ul>\n<ul>\n<li>Weight and SKU verification records<\/li>\n<\/ul>\n<ul>\n<li>Shipping tracking information<\/li>\n<\/ul>\n<ul>\n<li>Delivery confirmation (if applicable)<\/li>\n<\/ul>\n<p><strong>\ud83d\udc49<\/strong> These records constitute proof that service has been performed.<\/p>\n<p>&#8212;<\/p>\n<h3>9.3 Non-Refundable Situations<\/h3>\n<p>Refunds are generally not supported when:<\/p>\n<ul>\n<li>Goods have been purchased from supplier<\/li>\n<\/ul>\n<ul>\n<li>Warehouse inspection has been completed<\/li>\n<\/ul>\n<ul>\n<li>Shipment has been dispatched<\/li>\n<\/ul>\n<ul>\n<li>Customer has approved shipping instruction<\/li>\n<\/ul>\n<p>&#8212;<\/p>\n<h3>9.4 Chargeback Handling Statement<\/h3>\n<p>Customers agree that initiating a chargeback without prior communication may result in:<\/p>\n<ul>\n<li>Order suspension<\/li>\n<\/ul>\n<ul>\n<li>Service restriction<\/li>\n<\/ul>\n<ul>\n<li>Future payment method blocking<\/li>\n<\/ul>\n<ul>\n<li>Submission of full evidence package to payment processor<\/li>\n<\/ul>\n<p>&#8212;<\/p>\n<h2>Limitation of Liability<\/h2>\n<p>To the maximum extent permitted by law:<\/p>\n<p>Fabulk is not liable for:<\/p>\n<ul>\n<li>Supplier product defects<\/li>\n<\/ul>\n<ul>\n<li>Manufacturing quality disputes<\/li>\n<\/ul>\n<ul>\n<li>Third-party logistics failures<\/li>\n<\/ul>\n<ul>\n<li>Customs actions or import restrictions<\/li>\n<\/ul>\n<ul>\n<li>Indirect or consequential losses<\/li>\n<\/ul>\n<p>Our liability is strictly limited to the service fees paid for fulfillment operations.<\/p>\n<p>&#8212;<\/p>\n<h2>Final Agreement<\/h2>\n<p>By using Fabulk services, the customer confirms:<\/p>\n<ul>\n<li>Understanding of cross-border sourcing risks<\/li>\n<\/ul>\n<ul>\n<li>Acceptance of inspection limitations<\/li>\n<\/ul>\n<ul>\n<li>Agreement to fulfillment-based service model<\/li>\n<\/ul>\n<ul>\n<li>Acknowledgement of third-party supplier dependency<\/li>\n<\/ul>\n<ul>\n<li>Consent to evidence-based dispute resolution process<\/li>\n<\/ul>\n<h2>Checkout Confirmation &amp; Binding Agreement<\/h2>\n<p>By clicking **\u201cPlace Order\u201d \/ \u201cPay Now\u201d**, the customer expressly acknowledges and agrees that:<\/p>\n<h3>11.1 Service Agreement Acceptance<\/h3>\n<p>The customer confirms that they have read, understood, and **fully agreed to all platform policies**, including but not limited to:<\/p>\n<ul>\n<li>Inspection &amp; Quality Control Policy<\/li>\n<\/ul>\n<ul>\n<li>Return &amp; Refund Policy<\/li>\n<\/ul>\n<ul>\n<li>Cross-border Shipping Terms<\/li>\n<\/ul>\n<ul>\n<li>Risk Disclosure &amp; Limitation of Liability<\/li>\n<\/ul>\n<ul>\n<li>Third-party sourcing service terms<\/li>\n<\/ul>\n<p><strong>\ud83d\udc49<\/strong> This agreement is considered **legally binding at the moment of payment confirmation**.<\/p>\n<p>&#8212;<\/p>\n<h3>11.2 Automatic Acceptance of Inspection Standard<\/h3>\n<p>By completing checkout, the customer explicitly agrees that:<\/p>\n<ul>\n<li>The platform provides **basic warehouse inspection only**<\/li>\n<\/ul>\n<ul>\n<li>Inspection scope is clearly defined and limited as disclosed in the Inspection Policy<\/li>\n<\/ul>\n<ul>\n<li>The customer accepts that goods are sourced from third-party suppliers<\/li>\n<\/ul>\n<ul>\n<li>The platform is authorized to proceed with inspection, consolidation, and shipping based on standard procedures<\/li>\n<\/ul>\n<p><strong>\ud83d\udc49<\/strong> No additional manual confirmation is required after payment.<\/p>\n<p>&#8212;<\/p>\n<h3>11.3 Authorization to Process Order<\/h3>\n<p>The customer authorizes Fabulk to:<\/p>\n<ul>\n<li>Purchase products from third-party suppliers on their behalf<\/li>\n<\/ul>\n<ul>\n<li>Receive goods into warehouse<\/li>\n<\/ul>\n<ul>\n<li>Perform standard inspection and documentation<\/li>\n<\/ul>\n<ul>\n<li>Consolidate and ship internationally according to selected shipping method<\/li>\n<\/ul>\n<p><strong>\ud83d\udc49<\/strong> This authorization is effective immediately upon successful payment.<\/p>\n<p>&#8212;<\/p>\n<h3>11.4 Risk Acceptance<\/h3>\n<p>By placing the order, the customer acknowledges and accepts that:<\/p>\n<ul>\n<li>Cross-border sourcing involves inherent risks (quality, logistics, customs)<\/li>\n<\/ul>\n<ul>\n<li>Product quality is determined by third-party manufacturers<\/li>\n<\/ul>\n<ul>\n<li>Inspection is limited to visual and quantity verification only<\/li>\n<\/ul>\n<ul>\n<li>Shipping and customs outcomes are outside platform control<\/li>\n<\/ul>\n<p><strong>\ud83d\udc49<\/strong> These risks are explicitly accepted prior to payment.<\/p>\n<p>&#8212;<\/p>\n<h3>11.5 Evidence-Based Transaction Acknowledgement<\/h3>\n<p>The customer agrees that in case of any payment dispute or chargeback:<\/p>\n<p>Fabulk may submit the following as valid proof of service fulfillment:<\/p>\n<ul>\n<li>Checkout confirmation and timestamp<\/li>\n<\/ul>\n<ul>\n<li>IP address \/ device logs (if available)<\/li>\n<\/ul>\n<ul>\n<li>Order purchase records from suppliers<\/li>\n<\/ul>\n<ul>\n<li>Warehouse receiving records<\/li>\n<\/ul>\n<ul>\n<li>Inspection photos\/videos<\/li>\n<\/ul>\n<ul>\n<li>Shipping tracking records<\/li>\n<\/ul>\n<ul>\n<li>Delivery confirmation (if applicable)<\/li>\n<\/ul>\n<p><strong>\ud83d\udc49<\/strong> These records constitute sufficient evidence of service delivery.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[30],"tags":[],"class_list":["post-2670","post","type-post","status-publish","format-standard","hentry","category-policies-legal"],"_links":{"self":[{"href":"https:\/\/cms.fabulk.com\/blog\/wp-json\/wp\/v2\/posts\/2670","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cms.fabulk.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cms.fabulk.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cms.fabulk.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cms.fabulk.com\/blog\/wp-json\/wp\/v2\/comments?post=2670"}],"version-history":[{"count":2,"href":"https:\/\/cms.fabulk.com\/blog\/wp-json\/wp\/v2\/posts\/2670\/revisions"}],"predecessor-version":[{"id":2672,"href":"https:\/\/cms.fabulk.com\/blog\/wp-json\/wp\/v2\/posts\/2670\/revisions\/2672"}],"wp:attachment":[{"href":"https:\/\/cms.fabulk.com\/blog\/wp-json\/wp\/v2\/media?parent=2670"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cms.fabulk.com\/blog\/wp-json\/wp\/v2\/categories?post=2670"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cms.fabulk.com\/blog\/wp-json\/wp\/v2\/tags?post=2670"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}